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Click the 'Forgot Password' link on the sign-in page. Enter your email address and we'll send you a reset link within minutes. The link expires after 24 hours for security.

Yes! ByteDesk supports direct migration from most major marketing platforms. Our migration wizard handles contacts, email templates, and automation workflows. For complex migrations, our team can assist free of charge.

Sub-accounts are separate workspaces within your ByteDesk account. Agencies use them to manage multiple clients, each with their own contacts, funnels, and campaigns. The Starter plan includes 3 sub-accounts, while Professional and Enterprise offer unlimited.

ByteDesk bills monthly or annually, depending on your preference. Annual billing saves up to 20%. You can upgrade, downgrade, or cancel at any time from your account settings.

Absolutely. ByteDesk uses bank-grade encryption (AES-256), SOC 2 Type II compliance, and regular third-party security audits. Your data is stored in redundant, geographically distributed data centers.

Phone support is available for Professional and Enterprise customers during business hours (Mon-Fri, 9AM-6PM EST). All plans include email and live chat support with average response times under 2 hours.

Enterprise plan customers can fully white-label the platform, including desktop and mobile apps, under their own brand. This includes custom domains, logos, colors, and email sender addresses.

ByteDesk integrates with 200+ tools including Stripe, QuickBooks, Slack, Zapier, Google Analytics, Facebook Ads, and many more. Our API also enables custom integrations.